Frequently Asked Questions
We’ve answered the most common questions about our products, logo customization, shipping, and ordering process.
How do I place an order with my logo?
Follow these steps to customize and order your product:
- Click “Shop by Category” or “Shop by Brand.”
- Select the item you want.
- Choose your garment color.
- Enter the quantities for each size.
- Select a decorating method (Screen Printing or Embroidery).
- Choose the decoration location on the garment.
- When prompted, upload your logo.
- Adjust the logo placement as needed.
- Select your decoration colors.
- Click “Add to Cart.”
- When the art approval box appears, select “Art Approved.”
- Review your sizes and click “Add to Cart” again if needed.
- Enter your shipping and billing information.
- You’re all set! Your order is now placed. You’ll receive a final art approval via email before production.
Can I see a sample or proof before production?
After your order is received and processed, you will be receiving a digital proof for approval via email. Your order will be scheduled for production after approval.
Can I order products without customization?
While we can sell some products blank, Private Label products including Nike, Travismathew, Ogio, The North Face and others require us to decorate when we sell. Please inquire if the product you would like blank falls within these guidelines.
How Do I Reset My Password?
Pick your product, hit “Personalize,” and upload your logo. You’ll be able to preview how the embroidery or print will appear before completing your order.
Upgrade Your Brand Presence with High-Quality Custom Wear
High-quality apparel doesn’t just look better - it lasts longer, fits better, and represents your business with confidence. When customers see quality, they remember the brand behind it.
