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Contact Information
Need immediate assistance? Reach out to us directly through any of the following channels.
- 877-932-2465
- info@web2ink.com
- Charlotte, North Carolina
Turn Your Ideas Into Wearable Stories
Create custom apparel that represents your brand, your team, or your unique style — easily and professionally.
Frequently Asked Questions
Find quick answers to the most common questions about our custom apparel, embroidery, printing, ordering process, and more.
How do I place an order with my logo?
Follow these steps to customize and order your product:
- Click “Shop by Category” or “Shop by Brand.”
- Select the item you want.
- Choose your garment color.
- Enter the quantities for each size.
- Select a decorating method (Screen Printing or Embroidery).
- Choose the decoration location on the garment.
- When prompted, upload your logo.
- Adjust the logo placement as needed.
- Select your decoration colors.
- Click “Add to Cart.”
- When the art approval box appears, select “Art Approved.”
- Review your sizes and click “Add to Cart” again if needed.
- Enter your shipping and billing information.
- You’re all set! Your order is now placed. You’ll receive a final art approval via email before production.
Can I see a sample or proof before production?
After your order is received and processed, you will be receiving a digital proof for approval via email. Your order will be scheduled for production after approval.
Can I order products without customization?
While we can sell some products blank, Private Label products including Nike, Travismathew, Ogio, The North Face and others require us to decorate when we sell. Please inquire if the product you would like blank falls within these guidelines.
How Do I Reset My Password?
Pick your product, hit “Personalize,” and upload your logo. You’ll be able to preview how the embroidery or print will appear before completing your order.