Shipping & Delivery Information
After your order is placed and your proof has been reviewed and approved, IamCustom will provide you with an estimated delivery timeframe. Please note that shipping estimates begin from the date your order is shipped, not from the date the order was originally placed.
Delivery dates are estimates and should be used as a general guideline. Actual delivery times may vary depending on order approval, the shipping carrier, delivery destination, selected shipping method, and the products included in your order. Your items may also be shipped separately and arrive in multiple packages.
Business days are Monday through Friday, excluding holidays. IamCustom does not ship orders on weekends.
Shipping timeframes are separate from production time. Production time is the period required to prepare, pick, customize, and decorate your merchandise before it is ready to ship.
Have a Rush Order or Deadline?
If you need your order by a specific date, please contact the IamCustom team at orders@iamcustom.com. We’ll help you find the best available production and shipping solution for your deadline.
Available Shipping Methods
IamCustom offers the following shipping options:
- Standard Shipping: 7–10 days after production
- Priority Shipping: 2–3 days after production
- Guaranteed 2-Day Delivery: 2 days after production
- Overnight Delivery: Guaranteed next-day delivery after production
Available Production Options
Choose the production speed that works best for your order:
- Standard Production: 12–18 business days — FREE
- Express FASTPASS Production: 7–10 business days — Most Popular
- V.I.P. PRIORITY FASTPASS+ Production: 3–6 business days — Best
For any additional shipping questions or special delivery requests, please contact IamCustom at info@iamcustom.com.